Internet & Phone Safety Tips Every Senior Should Know

Staying Safe in a Digital World

The internet and smartphones make it easier than ever to stay connected with family, check your Medicare information, pay bills, and enjoy hobbies. But just like we lock our doors at night, it’s important to protect ourselves online and over the phone.

At Cherry Insurance, we work with seniors every day, and we know how overwhelming technology can feel. The good news? A few simple habits can go a long way toward keeping your personal information safe.

1. Be Careful With Unfamiliar Phone Calls

Scammers often call pretending to be Medicare, Social Security, or even a family member in trouble. Here’s what to remember:

• Medicare will never call and ask for personal information.
• If anyone pressures you to act “right now,” it’s a red flag.
• When in doubt, hang up. You can always call the real organization back.

2. Don’t Share Personal Information Over the Phone

Your Medicare number, Social Security number, bank account, or credit card information should only be shared with trusted professionals — and usually only when you call them, not the other way around.

3. Avoid Clicking Links in Unfamiliar Emails or Text Messages

Scammers often send messages that look like they’re from Medicare, your bank, or even Amazon. Before clicking:

• Check who the message is really from.
• Look for spelling mistakes — scammers often make them.
• When unsure, delete the message or call the company directly.

4. Use Strong Passwords

It’s tempting to reuse the same password everywhere, but that makes accounts easier to break into. Make your passwords stronger by using:

• A mix of letters, numbers, and symbols
• Phrases instead of single words (e.g., “SummerWalks2024!”)
• Different passwords for important accounts like banking and email

5. Keep Your Phone and Computer Updated

Updates often include important security protections. If your device asks to update, go ahead and allow it — it helps keep hackers out.

6. Use Caller ID and Voicemail to Your Advantage

You don’t have to answer every call. If you don’t recognize the number, let it go to voicemail. Scammers rarely leave real messages.

7. Never Pay Through Gift Cards or Money Transfers

Any caller asking you to pay using a gift card, Zelle, Venmo, Western Union, or similar services is almost certainly a scam. Legitimate companies don’t use these methods.

8. Trust Your Instincts

If something feels strange, rushed, or too good to be true — pause. Call a trusted friend, family member, or advisor before moving forward.

We’re Here to Help

You deserve to feel safe and confident using technology. If you ever receive a suspicious Medicare-related call or message, feel free to reach out to us. We’re happy to help you sort through what’s real and what’s not.

Cherry Insurance – here to treat you like family, online and offline.